Claims Information

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Option 1)  To report a claim by mail:  Download, fill out & return claim documentation

Download the claim form specific to your claim, complete the form(s), attach all required documentation and mail to the address shown on the form(s). If you have any questions, please contact the Client Services Department at the number listed below.

	Trip Cancellation / Trip Interruption - Medical If you must cancel or interrupt your trip due to an injury, sickness or death.		Required documentation list Claim Form
	Trip Cancellation / Trip Interruption - Non-Medical If you must cancel or interrupt your trip due to non-medical reasons listed as a covered risk under your policy.		Required documentation list Claim Form
	Trip Delay If your trip is delayed on or after your departure date due to a covered risk and you incurred additional expenses.		Required documentation list Claim Form
	Medical Expenses If you suffered a sickness or injury during your covered trip that required medical treatment.		Required documentation list Claim Form
	Baggage Delay / Loss If your baggage was delayed for more than 24 hours on your way to your destination and you incurred expenses to purchase necessary personal items or if your baggage was lost, stolen, or damaged during your covered trip.		Required documentation list Claim Form
	Rental Vehicle If your rental vehicle is damaged and you have purchased rental vehicle coverage.		Required documentation list Claim Form
	Accidental Death and Dismemberment If you are covered for Accidental Death and Dismemberment, in the event of loss of life, limb or sight resulting from any injury sustained while on the covered trip, please contact our Client Services Department at the number below for assistance.

Option 2)  To report a claim via phone: Call us at the number listed below

You may initiate a claim by contacting the Client Services Department who will record the initial information concerning your claim and send you the appropriate claim form along with the "required documentation list" for completing and submitting your claim.

Old Republic Insurance Company Client Services Department

Monday to Friday 8:30 am to 8:00 pm ET 5:30 am to 5:00 pm PT Phone: 1-866-968-2058 Fax: 1-877-367-2496

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